VIRTUAL BUSINESS SUPPORT & OPERATIONS
The support behind a smoother business
From simplifying a process to writing your next newsletter, I provide practical support with the work that keeps your business moving.
Whether you need regular help to stay on top of things or focused time to finally tackle a project that’s been on your list for months, we’ll shape the support around your priorities.
Choose one area of support or bring together a mix of services to suit what you need.
FIND WHAT YOU NEED
BUSINESS ADMINISTRATION
Organised information and useful documents that make everyday work easier.
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Business documents and digital files
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Templates and working documents
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Research and concise briefing notes
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Reports and business records
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Invoicing, expenses & payment management
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Correspondence and follow-up messages
BUSINESS OPERATIONS
Structure and follow-through to help your business run more smoothly.
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Project coordination, deadlines and action tracking
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Operational reviews and workflow improvements
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Processes, procedures and checklists
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CRM, booking system and database organisation
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Supplier and contractor coordination
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Operational preparation for launches and one-off projects
CONTENT & COMMUNICATIONS
Clear content that sounds like your business, with help getting it written and ready to share.
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Newsletter planning, writing and scheduling
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Instagram scheduling
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Website copy and written content
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Content calendars and campaign coordination
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Proofreading and editing
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Content deadlines and approvals
WIX WEBSITE SETUP & REFRESHES
Help creating a straightforward Wix website using an existing template, or improving the site you already have.
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Template setup and styling
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Page structure and navigation
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Website copy and service information
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Mobile layouts and enquiry forms
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Basic page titles and descriptions
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Booking integrations assessed before quoting
CUSTOMER EXPERIENCE
A fresh look at how customers find, book and interact with your business - and practical help improving it.
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Website and customer journey reviews
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Enquiry responses and communication templates
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Booking and pre-appointment information
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FAQs and service information
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Follow-up and aftercare communications
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Identifying confusing steps and inconsistent information